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Online Help

Pre-sales

If you have any questions before making a purchase, chat with us to get more informations.

Whatsapp: +8615918736678

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After-sales

If you need any help about the after-sales issues, please submit a ticket.

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Track My Order

  • We will send you the Tracking Number to your Email when the packages was shipped.( If you did not received, check your trash in your mail system)
  • Also, you can track your order with a few clicks on our site.
  • It may take 48 to 72 hours for the tracking information to be updated and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please feel free to contact with us for more information.

 

Step 1

Log in.

1

Log into “My Account”

2

Click on “My Orders”

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Step 2

In “My Orders”, you will be able to get an overview of your order history and their status.

1

Find your order, and make sure its status is “Shippment”

2

Click “Track” to check the current status of your package

3

You will then be taken to an overview of your recent shipping history of your package.

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Step 3

Once you receive your package, confirm delivery and earn Morimiss Level Points. (Shop & Save Learn more)

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