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New User Guide FAQ

How do I reset my password?

1. On the login page, click “Forgot your password”;

2. Enter your email address;

3. Go to your email service and find our mail, then click to reset your password.

Why can’t I log into my account?

Please be sure to confirm the correct Morimiss account when signing in. If you originally signed in while utilizing the 'Facebook' buttons, you will need to login via this method only. If you are still unable to login, please click 'Forgot Your Password?' to reset your password.
Also, you can Contact us for more help.

I want to change my email address.

Maybe the registered address is with wrong spelling. We're sorry we can't modify your account for you, but we recommend that you register with the correct account.

How do I place an order ?

You can visit this link to learn more.

What is a coupon and how to use it ?

Morimiss offers various coupons for discounts.

To use a coupon, you need to enter the coupon code or choose the coupon in the "coupon" section when you are placing an order on the checkout page. The discount will be deducted from the total order value.

What's the expiration date of coupon?

Morimiss coupons have different expiration dates. Expiration dates can range from 7 days to 30 days, you can check via 'My Coupon' for exact expiration dates.

Why is my coupon not working?

If your coupon is not working, the reason will be given when you try to apply the coupon code. Common reasons include:

1. The coupon has expired.

2. The coupon may have been used already.(If you used a coupon on a previous unpaid order, you can cancel this order and the coupon will be reactivated)

3. The coupon can only be used a limited amount of times and has reached this limit.

4. The coupon code has been incorrectly entered.

5. The items in your cart can not be used with the coupon. Some coupons are restricted to specific products, categories or promotion pages.

6. Each coupon has a limited number of times. If your coupon was not working, maybe your coupon exceeds usage number of times.

How can I get coupons?

You can follow below ways to get coupons:

1. Signing up to get $5 off for the first order.

2. Just Subscribe us at site bottom to get 15% OFF

3. Follow us on Social Media(Facebook, Pinterest, Instagram, Tiktok etc.)

4. During some promotions, Morimiss will place coupons into your account.

5. You can write reviews on the products after you receive the order. You will get 10% off coupon in 72 hours